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frequently asked questions

  • Do you have nut-free options?
    We have No-Nut Chocolate Chip Cookies available, however, please note that they are made within the same environment and might contain traces of nuts.
  • How long can your cookies last?
    Our cookies are fresh-baked, with no preservatives added. As such, we recommend consuming them within 20 days, or 2 - 3 weeks.
  • Are your cookies halal?
    While our cookies are not certified halal, all ingredients used can be consumed by Muslims.
  • Do you charge a delivery fee?
    We provide free delivery for orders $150 and above. For orders below $150, a delivery charge of $25 applies. Alternatively, self-collection is available upon request. Please whatsapp +65 81333575 for more info.
  • How do I make payment?
    Payment can be made via Paynow, PayLah, or cash on delivery. More details will be provided with your order.
  • When can I expect to receive my order?
    Upon order, we will confirm your preferred delivery date, or slot you in at our earliest available delivery date. For small orders of 5 regular boxes or less, the earliest expected date of delivery will be within 3-5 working days. For larger orders of more than 5 boxes, the earliest expected delivery date will be within 7 working days (depending on order size). However, during festive seasons, this lead time will vary due to surges in demand. As such, do order well in advance to avoid disappointment.
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contact us

PHONE: 81333575

EMAIL: ovencrumbs@gmail.com

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© Ovencrumbs Singapore

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